What is an Incident in
software testing?
- While
executing a test, you might observe that the actual results vary from
expected results. When the actual result is different from the expected
result then it is called as incidents, bugs, defects, problems or issues.
- To
be specific, we sometimes make difference between incidents and the
defects or bugs. An incident is basically any situation where the system
exhibits questionable behavior, but often we refer to an incident as a
defect only when the root cause is some problem in the item we are
testing.
- Other
causes of incidents include misconfiguration or failure of the test
environment, corrupted test data, bad tests, invalid expected results and
tester mistakes.
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